Return Policy
We want you to be completely satisfied with your purchase. Our hassle-free return policy ensures a smooth experience.
30-Day Money Back Guarantee
If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. No questions asked.
Eligible Items
- Items must be in original condition with all packaging
- All accessories and documentation included
- Products unused and in resaleable condition
- Original proof of purchase required
Non-Returnable Items
- Products with signs of use or wear
- Items without original packaging or tags
- Personalized or custom-ordered items
- Products damaged due to misuse or neglect
How to Return Your Item
1. Contact Us
Reach out to our customer service team via email at hi@athena.com or WhatsApp to initiate your return.
2. Pack Securely
Carefully package your item in its original box with all accessories. We'll provide you with a prepaid shipping label.
3. Ship & Get Refund
Drop off your package at any carrier location. Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Exchanges
If you'd like to exchange your item for a different product or size, simply return your original purchase and place a new order.
We'll expedite the processing of your exchange to get you your new item as quickly as possible.
Defective Items
In the rare case that you receive a defective or damaged product, please contact us immediately. We'll arrange for a replacement or full refund at no cost to you.
Please include photos of the damage to help us process your claim quickly.
Questions about returns? Contact us at hi@athena.com